About - Consulting
One Stop Management Consulting Services
Serve more customers for less money and meet all your performance standards. There is no reason to reinvent the wheel. We operate the largest career offices in the nation and consistently meet all our performance goals for less money than the competition. We do this by utilizing expertise gained over 25 years of administering and delivering workforce services in the fourth largest market in the United States.
Workforce Investment Boards,
Workforce Grantees and
Service Delivery Organizations
Our Houston Career Offices serve over 1,000,000 customers a year. The per capita cost is $20 per customer and our customers and employers are delighted with our service.
We can assess your service delivery system to deliver more value to the customer for each dollar you invest. We can help you reduce the amount of staff time wasted providing job search services to customers who are not job ready.
We can help you develop a customized customer tracking system that will tell you exactly how efficient your staff are and provide you with the type of customer service statistics what will allow you to manage your operation more effectively.
2006 National Workforce Association Outstanding One-Stop Operator
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2001 Office of the Attorney General, State of Texas
Ten Most Innovative Programs in the U.S.
2000 U.S. DOL Promising Practices to the Welfare-to-Work Population
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1998/1995 U.S. DOL Enterprise Network
For Superior Performance, high customer satisfaction and quality management practices
National Alliance of Business Service Delivery Area of the Year 1998, 1992
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Youth Opportunities Grantee
Welfare to Work Grantee
Three consecutive years of Tier II Performance
Services priced within your budget
The value we will add to your operation will return the cost of our service within the first year. We will work with you to develop a consulting budget that meets your needs within the limits of your resources.
Our services can be tailored or comprehensive
Visit us in Houston and we can show you our systems in action. Tell us what you like or what you think will work in your area and we will customize a proposal to your specifications.
Our Track Record speaks for itself
How many times have you attended a training or workshop delivered by someone who has never actually performed the work? Too Often, we are listening to individuals and organizations who are giving us theoretical solutions. We believe that today's environment requires demonstrated performance. Why should you buy something that you don't know for sure will work.? Look at what our organization has accomplished over the last 25 years and know that you can trust us to deliver the results you need.
- Management Consulting Services
- Performance Management
- Customer Tracking Systems
- Staff Time Management
- Personnel Recruitment, Compensation, Retention
- Procurement
- Cost Analysis and Budgeting
- Cost Allocation
- Contract Negotiation
- Staff Development
- The Texas Model of Integration
- Customer Services Consulting
- Integrated One-Stop Services
- Customer Seminars
- Job Search
- Resume Preparation
- Interviewing Skills
- One-Stop on Demand
- Next Day Service for UI
- Employer Services
- Job Order Quality Control
- Quality Referral
- Labor Market Information
HoustonWorks USA
2118 Smith
Houston, TX 77002
Phone: 713-654-1919 X 1102
E-mail: Tresell.Anderson@houstonworks.org